Privacy Policy

Who we are

Da Silva Auto Solutions Corp, doing business as Da Silva Auto Hail Repair ("Da Silva," "we," "us"), provides paintless dent repair (PDR) and hail damage repair services. This policy explains what information we collect when you visit our website, contact us, request a free inspection, or communicate with us by phone, text message, chat, email or social media, and how we use and protect it.

Information we collect

• Contact details: name, phone number, email address and ZIP code.
• Service details: vehicle year, make and model, the address where you want the inspection, insurance company and coverage type, and photos you choose to send us.
• Communications: messages you send us by text, chat, Messenger, Instagram or email, and call recordings or summaries when a call is recorded (we tell you at the start of the call).
• Technical data: browser type, device, pages visited and similar information collected through cookies and analytics tools.

How we use your information

• To respond to your requests and schedule, confirm or reschedule inspections and repairs.
• To send appointment reminders, service updates and follow-ups about your repair.
• To help you with your insurance claim when you ask us to.
• To request feedback or a review after your service.
• To improve our website, services and customer support.
• To comply with legal obligations.

SMS / text messaging

If you opt in to receive text messages from Da Silva Auto Hail Repair, we use your mobile number only to send messages related to your inquiry and service, such as appointment confirmations, reminders, follow-ups and review requests. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time and HELP for help. Consent to receive text messages is not a condition of purchase.

How we share information

We do not sell your personal information. We share information only as needed to provide our services:

• With service providers that help us run our business (for example our CRM, scheduling, phone, messaging and email platforms), who may use it only to provide services to us.
• With your insurance company or adjuster, when you ask us to help with a claim.
• When required by law, or to protect our rights, customers or the public.

Text messaging opt-in data and consent are never shared with third parties, as described above.

Cookies and analytics

Our website uses cookies and similar technologies, including advertising and analytics tools such as the Meta Pixel and Google Analytics, to understand how visitors use the site and to measure our advertising. You can block or delete cookies in your browser settings.

Data retention and security

We keep your information only as long as needed for the purposes above or as required by law, and we use reasonable administrative and technical safeguards to protect it. No method of transmission or storage is completely secure.

Your choices and rights

• Opt out of text messages at any time by replying STOP.
• Unsubscribe from emails using the link in any email.
• Ask us to access, correct or delete your personal information by contacting us below. Depending on your state of residence, you may have additional rights, and we will honor them as required by law.

Children's privacy

Our services are not directed to children under 13, and we do not knowingly collect information from them.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last updated.

Contact us

Da Silva Auto Solutions Corp (Da Silva Auto Hail Repair)
Phone: (412) 499-1720
Email: [email protected]

Headquarters (Allen, TX)
713 East Main St, Allen, TX 75002

Colorado Springs, CO
2509 E Platte Place, Suite A, Colorado Springs, CO 80909

Kansas City Metro (Spring Hill, KS)
18425 Webster St, Suite 201, Spring Hill, KS 66083